How to leverage the platform?

The demise of the managed services business is very damaging.
And it is caused first and foremost by an inadequate platform.
It can be a slow but deadly killer.
Essentially, a platform is a way for your team to support your customers and activate their offers.
The platform is how your team supports your customers, and must be the core of your “”intellectual property”” / “”differentiation”” offering, and the differentiation you bring to the market.
Furthermore, it will determine more than anything else how profitable you will be.
In many cases, these are platforms that were developed more than a decade ago, but they are the single biggest problem that managed businesses have, and the biggest problem for businesses.
These platforms are a hindrance to custom-made deals and new offers, which makes it impossible to put out new offers. Also, the cost of running, maintaining, updating and upgrading them is excessive.
However, as your business grows, you won’t be able to replace it with new ones, and you won’t be able to stay competitive.
If you’re in a position to develop a new managed platform for your business, that’s a very good thing.
And you will be able to get rid of the biggest risk to your managed business.
Usually, most people who try to do that either fail or are doomed to failure.
You risk your own managed business becoming terminally mediocre at making only the most important decisions and executing projects.
There is no easy guide to doing it right.
However, there are countless things you can do to increase your chances of success.
Certainly, it’s important to have a lead architect with experience in building management platforms.
In the unlikely event that you don’t have anyone, then you should immediately stop doing so and
Find the best architect you can.
The foundation of the platform is built on off-the-shelf tools.
The most important thing to do to activate the platform is to code and integrate the parts of the platform, called “”glueware””.
The key to making it so is coding and integration across each part of the platform, called “”glueware””.
And it requires a platform architect leader to explain how the parts fit together to become a highly functional engine for the business.